We have a friendly support team ready to assist with your order queries, however before contacting our team please check the following:
- Products: Is your query in relation to a problem using our products? Check out the Product Support section for FAQs and common fixes to problems.
- Projects: Is your query in relation to your project or advice on how to build/code something? Sorry - our support team are dedicated to helping customers with their orders, but they can't give guidance on specific projects/code etc. The Raspberry Pi forums are the best place for tips and advice.
- Returns/Faulty Goods: If something isn't working as expected and you've already checked the product support section for common problems and fixes, please raise a support ticket including as much detail as possible (you can even add images).
- Missing/Incorrect items: If something's missing from your order or we've sent the wrong item - sorry! Please raise a support ticket and we'll help you out as soon as possible.