As of 01/05/2025, we are now registered for the IOSS (Import One-Stop Shop) scheme for shipments to Europe. This means:
Orders €150 or Less
If your order is being delivered to an EU country and the total value (excluding shipping) is €150 or less, VAT is collected at checkout at your local VAT rate.
This helps avoid unexpected charges on delivery, as duties and VAT have already been taken care of through our IOSS registration.
You should not be charged VAT or admin fees when your parcel arrives. This applies only to orders shipped directly from the UK and valued at €150 or less before shipping.
We cannot combine multiple orders.
Orders Over €150
For EU orders over €150, the IOSS scheme does not apply. No VAT is collected at checkout.
VAT and any applicable duties will be collected by your local customs authority when the parcel arrives in your country. Payment of these fees is the sole responsibility of the customer and is charged on the value of the purchase.
You may be contacted by the delivery courier to pay VAT, duties, and/or handling fees before delivery.