Knowledge base

• Order Support

  Delivery Questions

  • Tracking number not recognised
  • What is my tracking number / ID?
  • How Much Is Shipping?
  • Where Is My Order?
  • Do You Ship To {insert country name}
  • Has My Order Shipped Yet?

  General Questions

  • Where can I find my invoice?

  Order Support

  • I can't find my MicroSD card
  • How do I return an item?
  • Missing item from order / Order incomplete
  • Can I cancel / change / amend my order?

• Product Support

  Raspberry Pi 4

  • Which Raspberry Pi 4 RAM option do I have?
  • Which cases will fit a Raspberry Pi 4?
  • My Raspberry Pi 4 will not boot

  Raspberry Pi Zero

  • My Raspberry Pi Zero Is Faulty

  Other

  • 3 in 1 Camera Lens Missing
  • USB Keyboard Dongle Missing
  • Official touchscreen is upside down
  • My Raspberry Pi 3 Is Faulty