Search our support portal for solutions to common problems and FAQs
Knowledge base
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Order Support
Delivery Questions
- 2024 Christmas & New Year Shipping Dates
- How does pre-order work?
- Where is my order?
- Has my order shipped yet?
- Do You Ship To {insert country name}
- I haven't received a shipping confirmation email
General Questions
- Brexit / EU Changes
- Why have I not received stock notifications?
- Can I pick up my order?
- Can you help with my project?
- How do I leave a product review?
- Wholesale/Business Orders
Order Questions
- 2024 Christmas Extended Returns Policy
- Can I cancel or amend my order?
- How do I return an item?
- Where can I find my invoice?
- Missing item from order / order incomplete
- I can't find my MicroSD card
Contact Information
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Product Support
Raspberry Pi 5
- Missing Screws - Official Raspberry Pi 5 Case
- I have a Raspberry Pi 5, what else will I need?
- Which power supply do I need for my Raspberry Pi 5?
- Will my existing HATs work with Raspberry Pi 5?
- Can I use an existing Raspberry Pi 4 MicroSD card/image with Raspberry Pi 5?
- Can I use my existing Camera/Display (CSI/DSI) cable with Raspberry Pi 5?
Raspberry Pi Pico
- My Raspberry Pi Pico has Stopped Working
- My computer won't detect my Raspberry Pi Pico
- Bluetooth now available on the Raspberry Pi Pico W
- How do I program the Raspberry Pi Pico?
- What else do I need to use a Raspberry Pi Pico?
- What’s the difference between a Raspberry Pi 4 and the Raspberry Pi Pico?
Raspberry Pi 400
- My Raspberry Pi 400 will not boot/is faulty
- Pi 4 / Pi 400 WiFi problems
- Can I buy an 8GB Raspberry Pi 400?
- Can I change the Pi inside a Raspberry Pi 400?
- Pi400 - Incorrect Keyboard Layout
- How do I power a Raspberry Pi 400?
Raspberry Pi 4
- My Raspberry Pi 4 will not boot/is faulty
- Getting Started with the Raspberry Pi
- Rainbow screen on the Raspberry Pi
- Blank Screen with 64-bit Raspberry Pi OS
- Raspberry Pi won't connect to WiFi
- No HDMI output on my Raspberry Pi 4
Raspberry Pi Zero
Raspberry Pi Camera Module
High Quality Camera
Raspberry Pi 7" Touchscreen Display
Raspberry Pi Sense HAT
Raspberry Pi PoE HAT
Raspberry Pi 3B+
BBC micro:bit
Other
- Argon NEO 5 NVME Troubleshooting Solutions
- Argon ONE V3/NVME Troubleshooting Solutions
- Argon ONE V5 Troubleshooting Solutions
- Nabu Casa ZBT-1 Issue & Replacement
- Home Assistant Green - Installation/Booting Issues
- Where is the assembly guide/user guide?
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Account Support